Help
Support
Something not working? Email us directly at slicepriceapp.support@gmail.com and we’ll get back to you as soon as possible.
Common questions
How do I install the app?
Install from the Shopify App Store, then open the app in Shopify Admin and complete the setup guide.
How do I upload a config bundle?
Go to the Control Center and click "Import Printer Config". Upload a PrusaSlicer INI bundle or an OrcaSlicer bundle file.
How do I configure pricing?
Open the Pricing page, set your global costs (hourly rate, electricity, material), then configure per-filament and per-layer pricing for your presets.
A slice failed — what do I check?
Confirm the slicer backend is reachable at SLICER_API_URL, then retry with a known-good STL and preset combination. Check backend logs for the error detail.
How do I connect a printer?
Go to Printer Connectivity and click "Connect printer". Supported backends are Moonraker, OctoPrint, Bambu Lab, and Prusa.